Patient info

Upcoming Surgery

Once you have decided to proceed with surgery, several things will take place.

Our office will call your insurance company to see if a prior authorization is required for the doctor’s services. We encourage you to contact your insurance company to inform them about your upcoming surgery.

You will receive a surgery packet from this office. It will have all the information that you will need regarding your surgery. You should receive the surgery packet 10 to 14 days prior to surgery. If you do not receive it by then, please contact this office.

Our billing office will call the Benefits Department of your insurance company to see if there is a deductible that needs to be met. If there is, we will be calling you to collect that portion prior to your surgery. After your insurance has paid for the surgery, we will refund any over-payment that you might have made.

If you are going pay cash for your surgery, please let us know as soon as possible so we can assist you by setting up payment arrangements.

After surgery, there is a period of time called ‘the post-op period’ where we do not collect your copay and you are not charged for an office visit. For most surgical procedures, this period lasts for 90 days after the date of surgery.

During your post-op period, you may need X-rays or possibly a cast change. These services will be charged for as usual. The post-op period does not apply to these services. Some insurances charge a copay for X-rays. If that is the case, we will bill you for your copay.

We understand that having surgery can be a stressful time. If there is anything we can do to make it easier for you, please do not hesitate to call us. We would like your experience to be as pleasant as possible.

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